Website Terms
These terms govern your access to and use of the Assista Customs Brokerage website (assistacb.com). Please read them carefully. By continuing to use the website, you acknowledge that these terms apply to your use of it.
Who we are
Assista Customs Brokerage ("Assista," "we," "us") is a licensed customs brokerage operating in Nassau, The Bahamas.
Using this website
You may use this website to learn about Assista's services, request information, obtain preliminary estimates, and contact us. You agree to use the site lawfully and not to:
- attempt to interfere with the website's normal operation or security;
- submit false, misleading, or fraudulent information through any form or calculator;
- use the website to send unlawful, harmful, or abusive content;
- attempt to access areas of the website or systems not intended for public use.
Website content
Content on this website — including text, the Assista name and logo, and other brand elements — belongs to Assista or is used with permission. You may view, download, or print reasonable extracts for your own personal or internal business reference relating to your customs matters. You may not republish, sell, substantially reproduce, alter, or commercially exploit website content without Assista's written permission.
Educational and estimate content is not professional advice
General information on this website, including Assista Academy content and results from the Duty Calculator, is provided for general educational and planning purposes. It is not a substitute for advice specific to your shipment, a formal tariff classification, or a final assessment by Bahamas Customs. A professional review or brokerage engagement is governed by the quotation, authorization, and other terms confirmed for that specific service.
Website information may not reflect every shipment-specific requirement, legislative change, administrative practice, or document that may apply to your circumstances. You should not purchase, ship, or make a financial commitment solely in reliance on general website content.
No guaranteed outcome
Using this website — including submitting a form, using the Duty Calculator, or messaging Assista — does not guarantee a particular customs outcome, clearance time, duty amount, exemption, or the acceptance of any request. It also does not, by itself, create a client engagement; see our Privacy Notice for when an engagement begins.
Submitting information and documents
Information and documents you submit through the website, WhatsApp, or email are handled as described in our Privacy Notice and Document Submission Notice. Please read those notices alongside these terms.
Third-party links and services
This website may reference or link to third-party services (for example, WhatsApp). Assista does not control those services and isn't responsible for their content, availability, or practices. Your use of any third-party service is subject to that service's own terms.
Availability of the website
We aim to keep this website available and functioning correctly, but we don't guarantee uninterrupted or error-free access. Features described as upcoming or "coming soon" are not yet available.
Limitation of liability
To the extent permitted by applicable law, Assista is not responsible for indirect, incidental, or consequential loss arising solely from use of, inability to use, or reliance on general content or preliminary tools available on this website. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Any liability connected to an accepted professional brokerage engagement is governed by the separate written terms applicable to that engagement.
Changes to these terms
We may update these terms from time to time. The version in effect is the one published on this website at the time of your visit.
These terms do not replace a service agreement
These Website Terms do not replace any quotation, authorization, payment term, or service agreement issued for a specific professional engagement. If there is a conflict, the terms expressly agreed for that engagement will govern the professional service.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Governing law
These terms are governed by the laws of The Bahamas.
Contact
Questions about these terms can be directed to hello@assistacb.com or (242) 395-2400.
Effective date: 16 August 2026 Last updated: 16 August 2026